I bought this 2 days ago and have to take it back. It's easy enough to load new blades since I've had similar knives in the past. However, after using it for only a few minutes cutting up cardboard boxes, the blade began to pull out of the knife. I'd push it back in but it doesn't stay "locked" in the tool and keeps pulling out. After using it for maybe 10 minutes, I can now simply grab the end of the blade and pull it out without pressing the button that's supposed to keep it locked in place. Hey, DeWalt ... this is pretty old and simple technology. I'm surprised you didn't get it right.
I am a contractor and use utility knives quite often. However loading this one is not easy. The button does not always engage the blade when loading, and you have to reinsert the blade several times to get it to seat properly.
The convenience of the folding knife is nice, and the construction is sturdy. I decided to get one of my own after using one a friend had. Its “rapid change” blade change is a joke. In the end I had to disassemble the knife to load it as the quick load button did not work as intended. Hopefully they improve this feature in the future.
This knife is very nicely built. Good heavy duty construction. Read some of the reviews after I purchased my knife. On the back of the display card it tells you where to tear to separate the knife and the card. You may actually need to cut it there because it seems they used a mylar strip so it is not too easy to remove the card. These days if an item is not nailed to something, it must be free, right. For blade removal, you must extend the blade fully, no slot visible in front of the slide button, so the black button on the left side lines up with the retainer to push it out of the way to release the blade. If the blade is not fully forward, things don't line up correctly. To insert a blade, you need to accurately line up the blade top to bottom and side to side to slide it into place. This is a well crafted tool, you don't have 1/4 inch of play like a cheap knife. This is a very nice product.
I bought this awhile ago and never use it, because it is a pain to change blades. You have to press the button hard, then fiddle with the blade,wiggle it side to side, pull and curse. Then maybe it will come out. Buy something else.
This is an easy to use, well built product. It's very comfortable to hold. Changing the blade is as simple as pushing the button. I don't get some of the other reviews, but I suspect if they can't figure out how to easily change the blade, they probably shouldn't be using a utility knife!
I can see where the other reviewers are coming from about poor instructions for initial setup. There are some small images on the front for inserting new blades and text on the back about how to remove the knife from the packaging but it still took some trial and error to figure it out. Used it to cut carpet and underlay. This is the first time I've purchased a premium utility knife and it was well worth the money. Comfortable, well constructed and holds an edge. All around great knife.